What happens when the place you’re supposed to go for help becomes the place you fear the most?
I used to carry a migraine binder everywhere.
It wasn’t because I liked being prepared.
It was because I thought that if I arrived with enough evidence—my neurologist’s treatment protocol, medication list, allergies, imaging reports, after-visit summaries, years of documentation—someone would finally believe me.
I was wrong.
For many people living with chronic migraine, deciding whether to go to the emergency room isn’t simply a medical decision. It’s an emotional one.
Before we ever walk through those sliding glass doors, we’re often weighing two very real possibilities:
Will this migraine become dangerous if I stay home?
Or…
Will seeking help leave me feeling worse than when I arrived?
That isn’t a choice anyone should have to make.
I know because I’ve made it more times than I can count.
Years ago, I created what I called my migraine binder. It wasn’t a collection of papers born from anxiety or perfectionism. It was born from experience. Inside were my neurologist’s treatment protocol, medication list, allergies, imaging reports, surgical history, after-visit summaries, and years of documentation proving that I lived with chronic, intractable migraine.
I believed that if I arrived prepared—if I had enough evidence—my care would be smoother. Safer. More compassionate.
Instead, I often found myself trying to prove something that should never require proof: that my pain was real.
Despite arriving with documentation, I was sometimes dismissed. My symptoms were minimized. Questions about my medications felt more like interrogations than attempts to understand my care. At times, I left feeling as though I was viewed not as a patient experiencing a neurological disease, but as someone seeking drugs.
Those experiences left scars that no MRI or CT scan could ever reveal.
Today, I understand that what I was experiencing has a name many patients recognize: medical trauma. After enough encounters where your pain is questioned or your character feels scrutinized, you don’t simply forget those experiences. Your body remembers. Your mind remembers. Eventually, even considering the emergency room can trigger fear, anxiety, and dread.
That trauma changed my behavior.
When my neurologist developed a home rescue protocol that included injectable Toradol, anti-nausea medication, steroids, antihistamines, hydration, and magnesium, I didn’t simply choose to stay home because it was more convenient.
I chose home because it felt safer.
That distinction matters.
Patients are often labeled as “noncompliant” or accused of delaying care without anyone asking why. Sometimes the answer isn’t denial or stubbornness. Sometimes the answer is that previous healthcare experiences have taught us that seeking help comes with emotional risk as well as physical vulnerability.
For Black patients and other historically marginalized communities, that emotional risk can be even greater.
Research has repeatedly demonstrated disparities in pain assessment, treatment, and communication across healthcare settings. Cultural assumptions, implicit bias, and systemic inequities can influence whether patients are believed, how quickly their pain is addressed, and whether their symptoms are attributed to legitimate illness or dismissed.
Culturally competent care is not simply about recognizing differences in race, ethnicity, language, or culture. It is about understanding how those experiences shape trust, communication, and healthcare outcomes.
It means recognizing that when a Black woman with chronic migraine arrives carrying years of medical records, she isn’t trying to be difficult.
She’s trying to survive another encounter with a healthcare system that hasn’t always made her feel safe.
It means replacing assumptions with curiosity.
Instead of asking, “Why is she here again?”
Ask, “What has she already tried?”
Instead of wondering whether a patient is exaggerating their pain, ask how migraine affects their daily life and what treatments have worked in the past.
Instead of viewing a treatment protocol as a challenge to your expertise, recognize it as an opportunity for partnership.
Patients with chronic illnesses often become experts in their own conditions because they have no other choice.
The most healing moments I’ve experienced in healthcare haven’t always been because my pain disappeared.
They happened when a clinician looked me in the eye, believed what I was telling them, and treated me like a person instead of a problem to solve.
Clinical expertise saves lives.
Compassion restores trust.
Both are essential.
Today, I’m helping a family member prepare an emergency migraine treatment plan after retinal surgery. My hope is that she never has to use it. But if she does, my greatest wish isn’t simply that she receives the correct medications.
I hope she is met with kindness.
I hope someone takes the time to listen before making assumptions.
I hope her lived experience is viewed as valuable clinical information rather than something to overcome.
And I hope she leaves feeling that she was cared for—not just treated.
Because the biggest barrier to seeking emergency care should never be the memory of the last time you asked for help.
Every patient deserves to enter an emergency department believing they’ll be met with dignity, compassion, and culturally competent care. When that happens, emergency medicine becomes more than a place where symptoms are treated.
It becomes a place where trust can begin to heal.
Protecting Your Peace in the Emergency Room
None of these suggestions should have to exist.
In a perfect world, every person living with migraine would walk into an emergency department knowing they would be believed, treated with dignity, and cared for with compassion.
We’re not there yet.
Until we are, I’ve learned that preparing for an emergency visit isn’t just about packing medications or insurance cards. It’s about protecting your peace.
If you’re able, bring someone you trust. A family member, friend, or caregiver can speak up when pain makes it difficult to find your words. They can remind staff of your treatment plan, advocate when you’re exhausted, and simply sit beside you so you don’t have to face it alone.
If you have a neurologist, ask them to help create a concise emergency treatment protocol. Keep it on your phone and, if possible, carry a printed copy. Include your diagnoses, allergies, medications, previous treatments that have been effective, and any medications that should be avoided. While it won’t guarantee a better experience, it can help the clinical team understand your history more quickly.
Pack a small “migraine emergency kit.” Mine would include sunglasses, earplugs or noise-canceling headphones, a charged phone and portable charger, a bottle of water if permitted, lip balm, a sleep mask, and anything else that helps reduce sensory overload while waiting. Emergency departments are designed to respond to crises—not to minimize migraine triggers—so finding small ways to create comfort can make a long wait a little more bearable.
Don’t be afraid to communicate your sensory needs. A simple statement like, “I’m experiencing a severe migraine and light and noise make my symptoms significantly worse. Is there a quieter or dimmer place I can wait if one becomes available?” invites collaboration rather than confrontation. The answer may not always be yes, but asking is appropriate.
If you’re able, tell the team what has worked for you in the past. You know your body. Sharing that information isn’t demanding specific care—it’s providing valuable clinical context.
Most importantly, remember this:
Needing emergency care is not a personal failure.
You are not “too much.”
You are not a burden.
You are not wasting anyone’s time because your illness is invisible.
You deserve relief.
You deserve to be heard.
You deserve compassionate, culturally responsive care that recognizes both your humanity and your lived experience.
Self-advocacy isn’t about having the perfect words or carrying the perfect binder.
Sometimes, self-advocacy is simply showing up when you’re at your most vulnerable and believing that your pain deserves care—even if past experiences have tried to convince you otherwise.
And for the healthcare professionals reading this:
You may never know how much courage it took for the person in front of you to come through those emergency room doors.
The way you greet them, listen to them, and believe them may influence not only the care they receive today, but whether they feel safe seeking care tomorrow.
Sometimes the most powerful treatment you can offer begins long before the medication reaches the IV.
Patients rarely remember every medication they received in the emergency department. They almost always remember how they were made to feel.
Self-advocacy isn’t about proving your worthiness of care. It’s about honoring your lived experience and ensuring your voice remains present, even on the days migraine tries to take it away.

